Firefighting isn’t a strategy. Future-proofing (onboarding Managed Services) is.​

Move from reactive CloudOps to proactive resilience; with up to 30% cost savings and​ fortified security.​

24x7

Cloud Operations

& Support Models

30%

Cost
Optimization

>90%

AWS Security

Score

QloudX Managed Services

QloudX Managed Services are built to move you beyond proactive support, into a future of security, stability, and savings. Our 24x7 cloud operations center delivers more than just uptime: we proactively reduce risk, enforce best practices, and optimize your AWS environment across cost, performance, and compliance.​

​ Whether it’s managing IAM, patching and backups, responding to critical incidents, or maintaining >90% security score, we own the outcomes so your team can focus on innovation, not firefighting.​

Why Cloud Operations Fail?

Rising AWS costs with no visibility or accountability. Cloud bills keep growing, and nobody can explain why.​

Reactive monitoring that’s too little, too late. Teams get alerts after users feel the pain - not before.​

Security blind spots, misconfigurations & compliance gaps. One unchecked IAM permission or unpatched system can trigger a​ breach.​

No clear ownership over patching, access, or governance. Critical hygiene like updates, releases, and user access often fall between​ teams.​

A mess of tools, no single source of truth. Too many dashboards, not enough answers. Who’s really in control?

Managed Service Provider (⁨⁨⁨⁨⁨MSP) Solution

⁨QloudX Managed Services offers a comprehensive suite of capabilities delivered through flexible support models including 8×5, 16×5, 24×7, or any custom schedule tailored to your business needs. You have the freedom to mix and match services based on your requirements, with monthly pricing adjusted according to the selected support level and service scope.​

Monitoring​

From Alerts to Awareness

  • 24x7 monitoring with CloudWatch, Prometheus & Grafana Dashboards​
  • Call based alerting with PagerDuty​
  • JIRA Integration for rapid response
Outcomes: Faster detection, no surprises, and full situational awareness.​

Security Management

Secure by Design. Compliant by Default.

  • Continuous checks via GuardDuty, Security Hub, Config, WAF, Macie, Inspector​
  • Complaint with SOC2 | GDPR | HIPPA | PCI | AWS Well-Architected Review
  • Patch Management & Access governance
Outcomes: Stay compliant and breach-ready without babysitting security tools.

Backup & Disaster Recovery

Sleep Easy with DR that works

  • AWS Native Backup and Restore
  • Active DR Configurations
  • Quarterly DR Drills
Outcomes: Proven resilience. Minimized downtime.

Incident Management

Alert. Act. Resolve.

  • ​Proactive issue detection
  • Jira integrated ticketing
Outcomes: Faster recovery and reduced operational noise.

Cost Optimization & Management

Cut Waste, Not Capability

  • Real-time Tagging & budget alerts​
  • Forecast Reporting​
  • Cost Optimization​
  • SPP Discount (7% Monthly)
Outcomes: Stay compliant and breach-ready without babysitting security tools.

Reporting

Know more. Do better

  • Incident Management (Weekly)
  • Cloud Usage and Cost Optimization Report (Monthly)​​
  • Security Scan and Assessment Report (Monthly)​​
  • Managed Services Report (Monthly)​
Outcomes: Visibility that drives accountability and decisions.

Monitoring​

From Alerts to Awareness

  • 24x7 monitoring with CloudWatch, Prometheus & Grafana Dashboards​
  • Call based alerting with PagerDuty​
  • JIRA Integration for rapid response
Outcomes: Faster detection, no surprises, and full situational awareness.​

Security Management

Secure by Design. Compliant by Default.

  • Continuous checks via GuardDuty, Security Hub, Config, WAF, Macie, Inspector​
  • Complaint with SOC2 | GDPR | HIPPA | PCI | AWS Well-Architected Review
  • Patch Management & Access governance
Outcomes: Stay compliant and breach-ready without babysitting security tools.

Backup & Disaster Recovery

Sleep Easy with DR that works

  • AWS Native Backup and Restore
  • Active DR Configurations
  • Quarterly DR Drills
Outcomes: Proven resilience. Minimized downtime.

Incident Management

Alert. Act. Resolve.

  • ​Proactive issue detection
  • Jira integrated ticketing
Outcomes: Faster recovery and reduced operational noise.

Cost Optimization & Management

Cut Waste, Not Capability

  • Real-time Tagging & budget alerts​
  • Forecast Reporting​
  • Cost Optimization​
  • SPP Discount (7% Monthly)
Outcomes: Stay compliant and breach-ready without babysitting security tools.

Reporting

Know more. Do better

  • Incident Management (Weekly)
  • Cloud Usage and Cost Optimization Report (Monthly)​​
  • Security Scan and Assessment Report (Monthly)​​
  • Managed Services Report (Monthly)​
Outcomes: Visibility that drives accountability and decisions.

How to get started?

Contact the experts

Anna Holstensson

Chief Commercial Officer

Anna brings over two decades of software development and IT experience to her role, with a history of senior positions spanning from commercial to more operationally oriented roles. Her expertise lies in aligning business strategies with IT solutions, bridging the gap between these critical domains.​

Anna’s extensive experience includes collaborating closely with​ cross-functional teams across diverse geographical regions.

To start your Managed Services, 
contact Anna at​ godigital@qloudx.com​

Dipak Shinde

Practice Head – Cloud Managed Services and Support

Dipak brings over 14 years of diverse experience across Application​ Support, Major Incident Management, and Finance, with a​ strong specialization in Cloud Financial Management (FinOps). As a certified AWS Solutions Architect, he has successfully led cost optimization​ initiatives, helping clients reduce their AWS spend by 15% to 30%.

Currently serving as the Practice Head – Cloud Managed Services and​ Support at QloudX, Dipak has been leading the practice for over 5 years,​ driving excellence in Security Management, Service Delivery, and Client​ Engagement.

To start your Managed Services, 
contact Dipak at​ godigital@qloudx.com​

Case Studies

Read more about how we have brought value to our customers around the globe.

Case Study: Retail Industry

Transforming Operational Efficiency and Security in Retail with QloudX’s Managed Services

Through the deployment of a robust array of managed services, encompassing inf…

Case Study: Transportation & Logistics

Unlocking Cost Efficiency: QloudX’s Impactful Solutions for a Global Logistics Leader

In a collaborative effort with a prominent global logistics leader, QloudX played a…

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